Last updated: June 17, 2026
These Terms & Conditions (“Terms”) apply to your use of the BookLead website and services. BookLead is operated by Leadlight LLC (“BookLead,” “we,” “our,” or “us”).
By using our website, submitting a form, booking a demo, or using our services, you agree to these Terms.
BookLead provides AI receptionist, lead capture, appointment booking, missed-call follow-up, and automation services for local businesses.
Our services may include:
AI voice agents
Missed-call response systems
Lead capture workflows
Appointment booking workflows
SMS and email follow-up
Review request automation
CRM and communication setup
We work to help businesses capture more leads and improve response times. However, we do not guarantee a specific number of leads, appointments, sales, reviews, or revenue.
Results may vary based on call volume, offer, market, staff response, business reputation, pricing, and other factors outside our control.
A demo or consultation is provided for informational purposes only. It does not create a client relationship unless both parties agree to a paid service arrangement.
Clients are responsible for providing accurate business information, service details, availability, pricing rules, calendar access, phone setup details, and any other information needed to configure the system properly.
Clients are also responsible for reviewing AI responses, workflows, messages, and booking settings before using them with customers.
AI systems may occasionally misunderstand callers, provide incomplete responses, or require human review. BookLead is not responsible for missed opportunities, incorrect information provided by the client, caller behavior, phone carrier issues, software downtime, or third-party platform limitations.
Businesses should not use the AI system for emergency, medical emergency, legal emergency, or life-safety situations.
Payment terms, setup fees, monthly service fees, cancellation terms, and refund terms will be explained in the client agreement or invoice before services begin.
Unless otherwise agreed in writing, paid services must be paid on time to remain active.
By submitting a form and selecting an SMS consent checkbox, you agree to receive text messages from BookLead, operated by Leadlight LLC, based on the type of consent you selected.
Messages may include appointment reminders, demo follow-up, service updates, lead follow-up, or marketing messages if you specifically consent to marketing texts.
Message frequency may vary. Message and data rates may apply.
You may reply STOP to opt out at any time. You may reply HELP for help.
SMS consent is not required to purchase services from BookLead.
Your use of our website and services is also governed by our Privacy Policy.
Our services may use third-party platforms for phone, messaging, CRM, calendar, automation, or AI functionality. We are not responsible for outages, delays, pricing changes, message filtering, or limitations caused by third-party platforms, carriers, or service providers.
You agree not to misuse our website, attempt to disrupt our systems, copy our content without permission, or use our services for unlawful or abusive purposes.
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.
If you have questions about these Terms, contact us at:
BookLead
Operated by Leadlight LLC
Email: [email protected]
Phone: +18453877764